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Kahn, M. J., & Sachs, B. P. (2018). Crises and Turnaround Management: Lessons Learned from Recovery of New Orleans and Tulane University Following Hurricane Katrina

Bibliographic details:

Kahn, M. J., & Sachs, B. P. (2018). Crises and turnaround management: lessons learned from recovery of New Orleans and Tulane University following Hurricane Katrina. Rambam Maimonides medical journal, 9(4).‏



By their very nature both man-made and natural disasters are unpredictable, and so we recommend that all health-care institutions be prepared. In this paper, the authors describe and make a number of recommendations, regarding the importance of crisis and turnaround management using as a model the New Orleans public health system and Tulane University Medical School post-Hurricane Katrina. Leadership skills, articulation of vision, nimble decision making, and teamwork are all crucial elements of a successful recovery from disaster. The leadership team demonstrated courage, integrity, entrepreneurship, and vision. As a result, it led to a different approach to public health and the introduction of new and innovative medical education and research programs.